AC Questions from Brunswick, GA Homeowners
Straight answers about air conditioners and heat pumps in a hot, humid coastal town. Do not see your question? Call AC Repair Brunswick GA and ask.
Common questions, grouped by topic
These are the questions Brunswick homeowners ask most about air conditioners and heat pumps. Jump to a topic, or read straight through.
Calling and the visit
Who answers when I call?
You reach AC Repair Brunswick GA. Tell us what the system is doing, where the equipment is and how urgent it feels, and a licensed local technician can come out to your home to look at it.
Do I have to commit to anything when I call?
No. Calling is free and there is no obligation. You can describe the problem, ask questions and then decide whether you want a technician to come out. Any repair is explained before work starts, and the decision to go ahead is yours.
Which part of Brunswick do you take calls from?
All of it. We take calls from homes across Brunswick, Georgia, including ZIP codes 31520, 31523 and 31525, from the older houses near downtown to newer homes with attic systems.
Will the technician explain the problem before fixing it?
Yes. The technician checks the system, explains what failed and why, and walks you through the repair options before any work begins. Ask as many questions as you like. A good explanation also tells you whether the problem is likely to come back.
What should I do before the technician arrives?
Clear a path to the indoor unit and the outdoor unit, put pets in another room, and note what you have seen: when the problem started, any noises or smells, and anything you tried. If the indoor unit is in the attic, make sure the access is reachable.
What if I am not sure the problem is urgent?
Call and describe it. As a rule, a dead AC with vulnerable people in a hot house, water near electrical parts, a burning smell, or ice on the lines is urgent. A system that cools a little less than usual can usually wait a day. The AC emergency steps page has more detail.
When the AC is not working right
Why is my AC blowing warm air?
Check the thermostat first: it should be on Cool, set below room temperature, with the fan on Auto. Then check the breakers and the filter. If the outdoor unit is not running, or it runs but the air stays warm, the usual causes are a failed capacitor or contactor, low refrigerant from a leak, or a frozen coil. See AC not cooling.
Why does the outdoor unit hum but not start?
A hum without the fan turning usually means the motor or compressor is trying to start and cannot, most often because the capacitor that helps it start has failed. Switch the system off at the thermostat so the compressor does not overheat, and call. Do not open the unit; capacitors can hold a dangerous amount of electricity.
What do different AC noises mean?
Squealing often points to a motor or a belt on older equipment. Grinding can mean worn motor bearings. Rattling may be a loose panel, debris in the outdoor unit or a failing fan blade. Rapid clicking at startup can be an electrical part struggling. Any loud new noise is a reason to switch the system off and call.
Why does my AC smell musty?
A musty smell usually means moisture is sitting somewhere it should not: a dirty indoor coil, a drain pan that is not draining, or ductwork pulling in damp air from a crawlspace or attic. Mold and mildew grow fast in a warm, humid climate. A technician can find the source and clean or fix it.
Why are some rooms hotter than others?
Rooms far from the indoor unit, rooms over a garage, and upstairs rooms under a hot roof often run warmer. A large difference usually comes from ductwork: a crushed or disconnected duct, too few returns, or long runs through a hot attic. Closed vents and blocked returns make it worse.
Why does my AC turn on and off every few minutes?
That is called short cycling. It can come from a thermostat placed in sunlight or near a vent, a frozen coil, low refrigerant, an overheating compressor or a system that is too large for the house. Short cycling wears parts and leaves the air humid, so it is worth having checked.
What temperature should I set in summer?
Many people find the mid to upper 70s comfortable in a Brunswick summer as long as the humidity is under control. Setting the thermostat very low does not cool the house faster; it only makes the system run longer and can freeze the coil. Small, steady changes work better than big swings.
Heat pumps and winter heat
What is auxiliary heat?
Auxiliary heat, often shown as AUX on the thermostat, is the electric heat strip in the air handler. It helps a heat pump on very cold mornings, during defrost, and when you raise the setting by several degrees at once. It is normal for it to come on now and then. If it seems to run all the time, the heat pump may need attention.
Why does my heat pump run constantly in winter?
On cold days a heat pump often runs for long periods at a steady, gentle output. That is how it is designed to work, and the air it delivers feels warm rather than hot. It becomes a concern if the house cannot reach the setting, the outdoor unit stays iced, or the auxiliary heat runs nonstop.
Why is my heat pump blowing cool air in heat mode?
During a defrost cycle the heat pump briefly switches to cooling to melt frost off the outdoor coil, and you may feel cooler air for a few minutes. If cool air lasts longer than that, the reversing valve, the thermostat setup or the refrigerant level could be the problem. See heat pump repair.
Is it normal for my heat pump to whoosh and steam?
Yes, in winter. The whoosh is refrigerant changing direction at the start and end of a defrost cycle, and the steam is frost melting off the outdoor coil. Both are normal. Loud banging, grinding or a unit that stays covered in ice are not.
What is the difference between a heat pump and an air conditioner?
In summer they work the same way, moving heat from inside to outside. A heat pump has a reversing valve that lets it run the process backwards in winter, collecting heat from the outdoor air and bringing it inside. An air conditioner only cools and relies on a separate furnace or heat strips for heat.
Filters, coils and everyday care
How often should I change my air filter?
During the cooling season, check it monthly and change it when it looks gray or you cannot see light through it. Homes with pets, allergies or construction next door may need more frequent changes. A clean filter protects the coil, keeps airflow up and helps prevent a frozen AC.
What kind of filter should I use?
Use the size printed on the existing filter or the filter slot, and a pleated filter of moderate density for most homes. Very dense filters can restrict airflow on systems not designed for them. If you need high filtration for allergies, ask a technician whether your system can handle it.
Should I cover my outdoor unit?
Generally no. Full covers trap moisture against the cabinet and coil, which is the last thing you want near salt air, and they invite pests. If you have a heat pump, it runs in winter too and must never be covered. Keeping the area around the unit clear does more good.
How do I clean the outdoor coil?
Switch the system off at the thermostat and at the outdoor disconnect, clear leaves and debris from around the unit, then rinse the coil gently with a garden hose. Never use a pressure washer, which flattens the thin fins. A technician can clean the coil more thoroughly during a tune up.
How do I keep the drain line clear?
If your system has an access port on the drain line near the indoor unit, pour in a cup of plain white vinegar every few months during the cooling season. Know where the line ends outside and check that it drips on humid days. A drain that stops dripping while the AC runs may be clogging. See AC leaking water.
Should I close vents in rooms I do not use?
It is better not to close many of them. Central systems are designed for a certain amount of airflow, and closing vents raises the pressure in the ducts, can reduce airflow across the coil and can end in a frozen coil or leaky ducts. Closing one or two partway is usually fine.
Humidity, salt air and storms
Does salt air really damage air conditioners?
Yes. Moist, salty air settles on the outdoor coil and slowly corrodes the aluminum fins and copper tubing. Corroded coils shed heat poorly and can eventually leak refrigerant. Homes nearest the water and the marsh see it most. Rinsing the coil with fresh water and having it inspected each year slows the damage.
What should I do with my AC before a hurricane?
Secure loose items near the outdoor unit, and when a major storm is close, switch the system off at the thermostat and the breaker. After the storm, do not run any unit that sat in floodwater until a technician checks it. Clear debris before restarting a unit that stayed dry. The emergency steps page covers this in detail.
The power came back but my AC will not start. Why?
Many systems wait a few minutes after power returns before the compressor starts, so give it a little time. Then check the breakers for both units. If it still will not run, a power surge may have damaged the capacitor, contactor or control board, which is common after summer storms.
Why does the house feel humid even with the AC on?
Air conditioners dry the air as they cool, but only when the coil is cold and the fan stops between cycles. A fan set to On, an oversized system that runs in short bursts, low refrigerant and leaky ducts pulling in damp air all leave the house clammy. Set the fan to Auto first, then call if it stays damp.
Refrigerant and equipment
What does a SEER2 rating mean?
SEER2 is the current efficiency rating for air conditioners and heat pumps in cooling mode. A higher number means the system uses less electricity to deliver the same cooling. It replaced the older SEER rating, so the numbers are not directly comparable between old and new labels.
What refrigerant does my AC use?
The label on the outdoor unit tells you. Older systems often use R22, which is no longer produced. Many systems from the last fifteen years or so use R410A, and the newest equipment uses refrigerants such as R454B or R32. The type matters when a system has a leak. See refrigerant leak repair.
How long does a central air conditioner last on the coast?
It depends on how well it was installed, how often it is maintained, how hard it works and how close it sits to salt water. Long seasons and salty air are tough on equipment here, which is why yearly maintenance matters. A technician can tell you how worn your system looks.
Is a bigger air conditioner better?
No. A system that is too large cools the house quickly, shuts off before it removes much humidity, and starts and stops more often, which wears parts. The right size comes from a load calculation that considers the house, its insulation, windows and ductwork, not just the square footage.
What is a capacitor, and why does it fail so often?
The capacitor gives the compressor and fan motors the electrical boost they need to start and run. Heat, long run times and power surges wear it down, which is why it is one of the most common summer failures. A weak capacitor can be found during a tune up before it fails completely.
Still have a question?
If your question is about a specific problem, the service pages go deeper: AC not cooling, heat pump repair, frozen AC coil, AC leaking water, refrigerant leaks, thermostat repair and tune ups. Or simply call (555) 010-0199 and ask.